Frequently Asked Questions

For buyers

After landing on the main page, click on the “Login” button located at the upper right bar to get yourself registered. Afther that hit on “Sign up” at the bottem of the page. At “Register” choose a unique username that is available and enter your email address.

 

If you want to create a Customer account, just click on Register, and now you can use the platform.

 

Note: You must have to verify your email address in order to get access to your Account (both Customers & Vendors).

The payment methods available on HiDocu are:

 

  1. Credit/Debit Card:You can make purchases using any major credit/debit card.
  2. PayPal:You can pay with PayPal. You also have the option to connect your PayPal account with your HiDocu account for a faster check out. 
  3. Apple Pay:If you using HiDocu’s iOS mobile application, you can make purchases using Apple Pay (restricted to the countries where this feature is available).
  4. Google Pay: If you using HiDocu’s Android mobile application, you can make purchases using Google Pay (restricted to the countries where this feature is available).
  5. iDEAL: This payment method is only available in the Netherlands.
  6. GiroPayand Sofort: These payment methods are only available in Germany.

Once you log in to your buyer account, a new window will be open with this interface.

 

Payment method

 

 

After that, click on the Add Payment Method button, and another page will be opened. Now, you’ve to enter accurate payment details of your desired payment modes. After entering the details, click on the Add Payment Method. It’s that simple.

If a customer isn’t satisfied with the work-quality, or customer services, we grant you the right to cancel the order. By canceling the orders, we’re liable to refund the buyer. For that, go to the order page, and click on the Cancel Order button to get the funds back. It’s that simple. You can get a refund up to 14 days after ordering. After this it is no longer possible to get a refund.

Absolutely yes; here at HiDocu, one of our main priorities is to provide a secure experience to our customers. Furthermore, our website is secured by an SSL certificate, and that’s mean you do not need to worry about any of your information.

Go to the products which you want to compare with one another and click on Add to Compare, as shown in the image.

 

 Compare products

 

 

Now, from the homepage, click on the Compare button located in the upper-right bar. Then, tap on the orange-colored Compare button, and now you can analyze their comparison.

 

Compare HiDocu

Go to the product you want to buy; click on “Product Enquiry”. Here you can ask the seller for more information about the product.

 

Hidocu offers a wide range of legal Documents for different fields. Whether you’re planning to start a new business or seeking any guidance for real estate, we got your back. Here’s how you can find the right legal document/contracts.

 

  • Use the search bar to enter your relevant keyword. For Instance, if you’re looking for any legal document related to the property, you can simply put the property as a keyword in the search bar.
  • Filter the searches and also explore the sub-categories to narrow down the most relevant documents.
  • If you couldn’t find the right Document, you can simply get to the seller and submit your docu request as well.

Hidocu is the place that welcomes highly-professionals to sell their legal services in the form of templates of legal documents, contracts, or agreements.

If you’re a customer and looking for the right seller, then bear the below-mentioned aspects in mind.

  • The very first step of yours should be accessing their work. This can give you an idea about the work-quality and expertise of a seller.
  • You should also check other aspects of his profile to know whether he’s good at providing customer services or not.
  • In addition to it, you can check out the ratings, ask him about his work experience, and more.

You’ve reached out to the right seller that can live up to your expectations. Now, what’s the next step? You’ve to brief him about your work and quote all the requirements or any other special point. Before placing an order, you’ve to be fully satisfied that the seller has understood what you want him to do. In the end, you may ask the seller to explain the work.

After placing an order, you can manage the seller by not creating any communication block. That’s mean, keep on communicating to be aware of the work progress. However, most probably, you will get the Document in a very short duration.

Our resolution center is here to resolve any conflict that occurs between the seller and buyer. All you need is to contact our support team and let them know about the situation. We’ve solved many conflicts with the fair decision for both buyer and seller. Be noted, only the buyers and sellers with an active order can access the resolution center from the bottem of this page.

How Do I Get Started?

Create a profile

First, you will need to create your profile and locate the right document you want to buy.

Identify your Docu's

Identify the right Seller to deliver those documents.

Buy your Docu's

Buy the documents you need to fulfill your needs.

Contact our support team

They will gladly help you

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